Troubleshooting

Example: "Many product manuals include a list of troubleshooting steps near the back of the manual."

Troubleshooting is the process or identifying and fixing problems. Computer troubleshooting may involve hardware or software and can sometimes involve both at the same time. The basic process of troubleshooting is to check the most general possible problems first, and then gradually check for more specific problems. This provides a logical approach to problem solving and can apply to multiple types of products.

First Published: 2009
Last Updated: August 20, 2009