Why I Returned the iPhone 11 Pro
October 19, 2019 – by Per Christensson
Oh no... it happened again.
I returned the iPhone 11 Pro to Apple and went back to my iPhone 7. It is only the second Apple product I have returned in over 20 years of using Apple products. The first was the iPhone X, two years ago.
I was optimistic about the 11 Pro. I had no doubt when I preordered it that it would be an excellent replacement for my aging iPhone 7. Plus, 11 is my favorite number, so I figured it was meant to be — especially after passing on the iPhone X. But after using the 11 Pro for a week, I still didn't like it.
What's not to like?
The iPhone 11 Pro is the culmination of all of Apple's latest advancements, including processing efficiency, screen quality, and camera technology. Yet it still failed to impress me. Here's what I didn't like:
On top of those disappointments, the edges of my iPhone 11 Pro felt rough. The metal casing stuck out a little bit around the corners, which would scrape my hand. This is the first iPhone I've used where I've noticed this issue. I checked other iPhone 11 Pros at the Apple Store and their edges were smoother. So hopefully mine was just one of a few in a bad batch. But instead of requesting a replacement for the iPhone 11 Pro, I decided to return it and go back to my 7. Just look at how sleek it is.
When I show people my iPhone 7, they are amazed by how thin and light it is. They act like it's from the future when it's really from 3 years in the past. Yet, they prefer their larger, heavier, newer phones. I guess it comes down to personal preference, and I've realized the size and weight of the phone is the most important thing to me.
Most of my friends are happy with their iPhone 11 Pros and their mammoth iPhone 11 Pro Maxes. And most of the reviews I've read have been positive. So maybe there is something wrong with me and not the phone. Then again, in the Bible, the number 7 signifies completion, so perhaps there is something special about the iPhone 7. Still, I am optimistic Apple will provide a thinner, lighter phone for me and other small phone enthusiasts in the future.